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Customer Support

Start here to experience our world-famous customer support and to learn more about our exchange and return policies.

Docking Drawer Product Warranties

At Docking Drawer, we stand behind our products with industry-leading warranties, so you can source with confidence.

Exchanges & Returns

Exchanges are managed as a return, followed by a purchase. Returns must be in a re-saleable condition and align with the return policy for that particular product (see chart above). The customer is responsible for return shipping costs. If you purcha

Request Support from our Team

Warranty Replacement Request

Report a Shipping Issue

Report a Shipping Issue

Shipping Error Support: How to Document Issues for Faster Resolution

If you encounter an issue with your Docking Drawer order—whether it’s incorrect products, missing items, or damage during shipping—we’re here to help.