Exchanges & ReturnsUpdated 2 days ago
Make an Exchange
Exchanges are managed as a return, followed by a purchase.
Return Policy
| Product | Return Policy | Restocking Fee |
| Blade Series Outlets | 60 days | 25% after 60 days |
| Canisters | 60 days | 25% after 60 days |
| Safety Interlock Outlets | 60 days | 25% after 60 days |
| Pre-Configured Drawers | 15 Days | 30% after 15 days |
| Hubbel Pop-Up Outlets | 30 days | No returns after 30 days |
| Point Pod Pop-Up Outlets | 30 Days - In New Condition, not opened. | No returns after 30 days |
| Everything else | 30 days | No returns after 30 days |
| Custom Products | Non-Returnable | Non-Returnable |
Start a Return
Returns must be in a re-saleable condition and align with the return policy for that particular product (see chart above). The customer is responsible for return shipping costs. If you purchased from Amazon, Lowes, Build.com or Houzz, please initiate your return with them under their return policy. Start your return by clicking on one of the buttons below:
At Docking Drawer, customer satisfaction is our top priority. Please don't hesitate to call or email with any other questions.
Was this article helpful?
Yes
No