<h2 id="isPasted"><span style="font-family: Arial,Helvetica,sans-serif;"><strong><span style="color: rgb(0, 156, 222);">Premier Products. Peace of Mind.</span></strong></span></h2><div data-block-id="block-c58acd05-ac56-4dcd-a207-8328038808a7"><span style="font-size: 16px;">Docking Drawer Blade Series Outlets lead the market in quality, safety, and ease of installation. Recognized as a benchmark in in-drawer electrical solutions, our products promise a lifetime of durability and performance under normal use and are backed by our industry-leading 5-year warranty.</span></div><div data-block-id="block-fd530da9-ec73-4047-be21-83fecd61121d"><br></div><h2 id="isPasted"><span style="font-family: Arial,Helvetica,sans-serif;"><strong><span style="color: rgb(0, 156, 222);">What Does This Warranty Cover?</span></strong></span></h2><div id="isPasted"><span style="font-size: 16px;">Our warranty covers any defects or malfunctions of new Docking Drawer Blade Series Outlets purchased and used in North America.</span></div><p><br></p><h2 id="how-long-does-coverage-last"><span style="font-family: Arial,Helvetica,sans-serif;"><strong><span style="color: rgb(0, 156, 222);">How Long Does Coverage Last?</span></strong></span></h2><div id="isPasted"><span style="font-size: 16px;">This limited warranty extends for five (5) years from the date of shipment, reflecting our commitment to quality and customer satisfaction. Docking Drawer will cover all shipping costs associated with the warranty service, however, labor costs are not covered.</span></div><p><br></p><h2 id="what-does-this-warranty-not-cover"><span style="font-family: Arial,Helvetica,sans-serif;"><strong><span style="color: rgb(0, 156, 222);">What Does This Warranty Not Cover?</span></strong></span></h2><div id="isPasted"><span style="font-size: 16px;">The warranty does not cover any modifications to the outlet assembly, abuse, misuse, or acts of nature such as earthquakes, floods, or tornadoes. Furthermore, consequential and incidental damages are not recoverable under this warranty. Please note that some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.</span></div><p><br></p><h2 id="how-does-state-law-apply"><span style="font-family: Arial,Helvetica,sans-serif;"><strong><span style="color: rgb(0, 156, 222);">How Does State Law Apply?</span></strong></span></h2><div id="isPasted"><span style="font-size: 16px;">&#xA0;This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.</span></div><p><br></p><h2 id="isPasted"><span style="color: rgb(0, 156, 222); font-family: Arial, Helvetica, sans-serif;"><strong>How to Request a Warranty Replacement</strong><strong>?</strong></span></h2><div id="isPasted"><span style="font-size: 16px;">Your satisfaction is our top priority. If you encounter a warranty issue with your Docking Drawer Blade Series outlet, please tap below to initiate a Warranty Claim with our team. Our dedicated support staff is here to ensure a seamless resolution process.</span></div><p><br></p><p><a href="https://forms.clickup.com/36218525/f/12h9mx-25873/K7EJ8QO10NEMJXCAKB" id="isPasted" rel="noopener" style="margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 700; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: &quot;Source Sans Pro&quot;, Lato, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(0, 0, 0); text-decoration: underline; outline: 0px; outline-offset: -2px; word-break: break-word; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); display: inline-block;" target="_blank"><strong style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: bold; font-stretch: inherit; font-size: 14px; line-height: 40px; font-family: &quot;Open Sans&quot;, Helvetica, sans-serif, sans; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; display: inline-block; color: rgb(255, 255, 255); background-color: rgb(93, 204, 44); text-align: center; text-decoration: none; text-transform: uppercase; width: 300px;">REQUEST Warranty REPLACEMENT</strong></a></p>

5 Year Warranty on Docking Drawer Blade Series Outlets

Exchanges are managed as a return, followed by a purchase. Returns must be in a re-saleable condition and align with the return policy for that particular product (see chart above). The customer is responsible for return shipping costs. If you purcha

<h2 id="isPasted"><span style="color: rgb(0, 156, 222);">Make an Exchange</span></h2><p>Exchanges are managed as a return, followed by a purchase.</p><h2 id="isPasted"><span style="color: rgb(0, 156, 222);">Return Policy</span></h2><table style="width: 100%;"><tbody><tr><td style="width: 50.1244%; background-color: rgb(0, 0, 0);"><span style="color: rgb(255, 255, 255);"><strong>Product</strong></span></td><td style="width: 16.4945%; background-color: rgb(0, 0, 0);"><strong><span style="color: rgb(255, 255, 255);">Return Policy</span></strong></td><td style="width: 33.3333%; background-color: rgb(0, 0, 0);"><span style="color: rgb(255, 255, 255);"><strong>Restocking Fee</strong></span></td></tr><tr><td style="width: 50.1244%;"><strong id="isPasted">In-drawer Outlets</strong> (Blade Series, Trio Series)<br></td><td style="width: 16.4945%;">60 days</td><td style="width: 33.3333%;">25% after 60 days</td></tr><tr><td style="width: 50.1244%;"><strong id="isPasted">Safety Outlets</strong> (Safety Interlock, Safety &#xA0; Disconnect, Fire Guard Series)<br></td><td style="width: 16.4945%;">60 days</td><td style="width: 33.3333%;">25% after 60 days</td></tr><tr><td style="width: 50.1244%;"><strong id="isPasted">Discreet Outlets</strong> (Prado, Sillites)<br></td><td style="width: 16.4945%;">30 days</td><td style="width: 33.3333%;">No returns after 30 days<br></td></tr><tr><td style="width: 50.1244%;"><strong id="isPasted">Custom Outlets&#xA0;</strong>(IE X30, X96 etc)<br></td><td style="width: 16.4945%;">60 days</td><td style="width: 33.3333%;">Non-returnable</td></tr><tr><td style="width: 50.1244%;"><strong id="isPasted">Pop-Up Outlet Series</strong> (Docking Drawer, Hubbell, Point Pod)<br></td><td style="width: 16.4945%;">30 Days</td><td style="width: 33.3333%;">No returns after 30 days</td></tr><tr><td style="width: 50.1244%;"><strong id="isPasted">Canisters</strong><br></td><td style="width: 16.4945%;">60 Days</td><td style="width: 33.3333%;">25% after 60 days<br></td></tr><tr><td style="width: 50.1244%;"><strong id="isPasted">Pre-Configured Drawers</strong><br></td><td style="width: 16.4945%;">15 days</td><td style="width: 33.3333%;">30% after 15 days</td></tr><tr><td style="width: 50.1244%;"><strong>Everything else</strong></td><td style="width: 16.4945%;">30 days</td><td style="width: 33.3333%;">No returns after 30 days</td></tr></tbody></table><h2 id="isPasted"><span style="color: rgb(0, 156, 222);">Start a Return</span></h2><p>Returns must be in a re-saleable condition and align with the return policy for that particular product (see chart above). The customer is responsible for return shipping costs. If you purchased from Amazon, Lowes, or Build.com, please initiate your return with them under their return policy. Start your return by clicking on one of the buttons below:</p><div id="isPasted" style="margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: &quot;Source Sans Pro&quot;, Lato, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://returns.dockingdrawer.com/" rel="noopener noreferrer" style="margin: 0px; padding: 0px; border: 0px; font-style: normal !important; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(0, 0, 0); text-decoration: underline !important; word-break: break-word; display: inline-block;" target="_blank"><strong style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: bold; font-stretch: inherit; font-size: 14px; line-height: 40px; font-family: &quot;Open Sans&quot;, Helvetica, sans-serif, sans; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; display: inline-block; color: rgb(255, 255, 255); background-color: rgb(93, 204, 44); text-align: center; text-decoration: none; text-transform: uppercase; width: 270px;">Start a USA store return</strong></a> <a href="https://returns.dockingdrawer.ca/orders-lookup" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: rgb(0, 0, 0); text-decoration: underline !important; user-select: auto; margin: 0px; padding: 0px; border: 0px; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; word-break: break-word; display: inline-block; font-style: normal !important;" target="_blank"><strong style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: 14px; line-height: 40px; font-family: &quot;Open Sans&quot;, Helvetica, sans-serif, sans; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; display: inline-block; color: rgb(255, 255, 255); background-color: rgb(93, 204, 44); text-align: center; text-decoration: none; text-transform: uppercase; width: 270px;">Start a Canada store return</strong></a></div><p><br></p><p><em>At Docking Drawer, customer satisfaction is our top priority. Please don&apos;t hesitate to call or email with any other questions.</em></p>

Exchanges & Returns

<div data-block-id="block-e6911841-5588-4865-91da-c96f1020eed2">Your satisfaction is our top priority. If you&apos;re dealing with a warranty or a shipping issue, please follow the process outlined below to initiate a Support Request with our team:<br><br></div><h2 data-block-id="block-f6c84e5b-3e4c-457c-870e-22a76af4f552" id="request-support">Request Support</h2><div data-block-id="block-8fda392d-08ae-4ac9-9637-efa522dafeaa">Please complete the support request form so we can fully assist you. You will receive a response from our team <span style="background-color: rgb(255, 255, 255);">promptly, usually within an hour during business hours.</span> Please include a detailed description and photos of your issue whenever possible and relevant.</div><p><br></p><p><a href="https://forms.clickup.com/36218525/f/12h9mx-25873/K7EJ8QO10NEMJXCAKB" id="isPasted" rel="noopener noreferrer" style="margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 700; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: &quot;Source Sans Pro&quot;, Lato, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(0, 0, 0); text-decoration: underline; outline: 0px; outline-offset: -2px; word-break: break-word; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); display: inline-block;" target="_blank"><strong style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: bold; font-stretch: inherit; font-size: 14px; line-height: 40px; font-family: &quot;Open Sans&quot;, Helvetica, sans-serif, sans; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; display: inline-block; color: rgb(255, 255, 255); background-color: rgb(93, 204, 44); text-align: center; text-decoration: none; text-transform: uppercase; width: 300px;">SUPPORT Request form</strong></a></p><p><br></p>

Request Support from our Team

<div data-block-id="block-e6911841-5588-4865-91da-c96f1020eed2">Your satisfaction is our top priority. If you&apos;re dealing with a shipping issue, please follow the process outlined below to report a shipping issue:<br><br></div><h2 data-block-id="block-f6c84e5b-3e4c-457c-870e-22a76af4f552" id="report-a-shipping-issue">Report a Shipping Issue</h2><div data-block-id="block-8fda392d-08ae-4ac9-9637-efa522dafeaa">Please complete the form so we can better assist you. You will receive a response from our team <span style="background-color: rgb(255, 255, 255);">promptly, usually within 24 hours.</span> Please include photos to support your issue, whenever possible and relevant.</div><p><br></p><p><a href="https://forms.clickup.com/36218525/f/12h9mx-25873/K7EJ8QO10NEMJXCAKB" id="isPasted" rel="noopener" style="margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 700; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: &quot;Source Sans Pro&quot;, Lato, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(0, 0, 0); text-decoration: underline; outline: 0px; outline-offset: -2px; word-break: break-word; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgba(255, 255, 255, 0.8); display: inline-block;" target="_blank"><strong style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: bold; font-stretch: inherit; font-size: 14px; line-height: 40px; font-family: &quot;Open Sans&quot;, Helvetica, sans-serif, sans; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; display: inline-block; color: rgb(255, 255, 255); background-color: rgb(93, 204, 44); text-align: center; text-decoration: none; text-transform: uppercase; width: 300px;">REport a Shipping Issue</strong></a></p><p><br></p>

Report a Shipping Issue

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Docking Drawer

Get more information on Docking Drawers exchange and return policies.

Company Policies | Docking Drawer

Product Roadmap

ETL Labeling Details on 2012 Docking Drawer Blade Duo and Blade 20 amp Outlets

Electrical Certifications: What You Need to Know

Docking Drawer In-Drawer Outlets are ADA Compliant when Installed Correctly

Leviton Outlets Part Numbers Cross Reference Chart

Electrical Cord Management and Cycle Testing Helps Ensure In-Drawer Outlet Safety

Blade Series Interlocking Thermostat and Ventilated Cover Plate

Smart, Simple & Safe Outlets Designed Specifically for Use Inside the Drawer

Power Up Your Showroom

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Renovating a 100-Year-Old Bathroom with Docking Drawer

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Spec Book - Blade 1514 & 2012 Series Outlets

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Can you HARDWIRE a Docking Drawer Blade outlet?

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How to Add a Power Outlet Inside Your Cabinet Wall

How to Level & Center Cable Management Arms

How to Install a Docking Drawer Outlet into a Kitchen Cabinet Drawer

How to Install a Bathroom Vanity Drawer Outlet From Docking Drawer

How to Install a Docking Drawer Outlet

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What to Do if Your Docking Drawer Has No Power

How to Retrofit a Docking Drawer Blade Outlet Into a Kitchen Drawer

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Replacing a Docking Drawer Trio USB Module

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How to Not Fray Wood When Drilling Your Drawer Cutout

How to Troubleshoot USB Outlet Issues with Your Docking Drawer

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Literature

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Do You Offer Docking Drawer Discounts?

What is a Warehouse Deal?

Where to Buy Docking Drawer Products

What is the difference between a GFCI Receptacle & a GFI Outlet?

What's the Difference Between 30W and 60W USB-C (PD) Outlets?

What is the Difference Between USB-C and USB-C with PD?

Can You Hardwire a Docking Drawer Trio Outlet?

Can I Use a 15 Amp Safety Outlet on a 20 Amp Circuit?

What does my GFCI indicator light color mean?

How To Update a Docking Drawer Receptacle

Do I Need to Vent the Drawer Where my In-Drawer Outlet is Located?

Can Docking Drawer outlets be installed in a rental home?

How Do I Replace a Docking Drawer Blade Thermostat?

What outlet configuration should I choose?

Are Docking Drawer Outlets Tamper Resistant?

Do I Need a 15 or 20 amp Docking Drawer Outlet?

Why Choose Docking Drawer Over Competitor Products

Do Docking Drawer Outlets Comply with Building Codes?

Do you sell replacement outlet cover plates?

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Do Docking Drawer Blade Outlets Comply with NEC for Kitchen Islands & Peninsulas?